Information on coronavirus

For information on the coronavirus outbreak please go to the page on coronavirus at NHS.UK or the information on

Opening Times

Main reception

0113 274 4777

Out of hours


Emergency Services



Information for patients who have received a letter advising you to isolate for 12 weeks

All patients identified as highest clinical risk who are shielding are asked to register with the government website


This service provides three offers of support:

  1. Essential grocery supplies – a free, standardised weekly parcel of food and household essentials, as well as priority delivery slots  with supermarkets (currently only available to those who are already registered with the supermarket in question);
  2. Medicines – arrangements to have medicines delivered to people’s homes by local community pharmacies and dispensing doctors; and
  3. Social contact and basic needs – for example, emotional or social support such as people to talk to on the phone or via a computer.
  • To receive support, patients must be in receipt of a letter from the NHS, or from their GP/hospital clinician, advising them to follow shielding guidance due to their medical condition.
  • Please note, there may be a short delay between people being identified as clinically highest clinical risk, a flag being applied to their patient record, and support arriving.
  • If patients receive a letter, and do not register with the Government support website, Government call agents will contact them directly to confirm whether they have a need, and to help you register if appropriate.

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