Online Services

Online Services

Connect to your GP services online and save time. Quick, easy and secure.

Online services allow you to:

  • book, check or cancel appointments with a GP, nurse or other healthcare professional 
  • order repeat prescriptions
  • see parts of your health record, including information about medicines, vaccinations and test results
  • see communications between your GP surgery and other services, such as hospitals

Signing up to Online Services

In order to register for online services you will need to verify your identity.

This can be done by emailing the surgery at [email protected] with 1 form of Photographic Identification such as a passport or driving license. Alternatively, you can visit the surgery to fill in an online access form.

Please see the guide below which explains how to sign up to Patient Access for the first time:

Instructions to sign up

  1. Visit https://www.patientaccess.com/ If you are a new user Click ‘Register’:
  2. You will then need to enter your personal details; please ensure you match the details on your medical record. Then press ‘continue’.
  3. Now enter you email address and create a password for yourself. Make sure this is something memorable. Your new password must be at least 12 characters long with a mix of numbers, uppercase and lowercase letters. You have to then tick the box to accept the terms and conditions. Once you have completed this then press ‘Create Account’.
  4. You will then have the option to enter a memorable word and also your mobile number. You can enter these if you like or you can skip this step by clicking ‘skip for now’ underneath the continue button.
  5. Once your account is created, you will be prompted to link your account to your GP practice.  Click ‘link GP practice’
  6. Type in ‘the postcode for the surgery which is LS6 You need to put in our postcode which is LS6 2AF, press search, and then select burton croft and the press ‘continue’ at the bottom of the screen. 
  7. When asked if you’ve received a registration letter from your practice, click ‘Yes’. (This should have been emailed to you form an email from ‘Your Healthcare Provider’
  8. Enter the Linkage Key and Account ID, that are included in the email and press ‘confirm’:
  9.  You will then be prompted to confirm your personal details and re-enter your password that you created in Step 3.
  10. Once confirmed, there should now be a message that states, ‘your GP practice is now linked to your patient access account’. Press ‘done’.