Prescriptions

You can order repeat prescriptions once you are on regular treatment. Please allow 72 hours for the request to be processed and sent to your nominated Pharmacy.

Non-urgent advice: Returning unwanted or out of date medication

We kindly ask that our patients do not hang on to medications if they are no longer needed and to please drop them in to a local pharmacy for safe disposal.

If you have any queries regarding medication you may have at home, please do not hesitate to get in touch and we will help.

How To Order Your Repeat Prescription

We ask patients who have alternative methods to order prescriptions to use them instead requesting via phone. By doing so, we can ensure that individuals who truly require telephone assistance for ordering prescriptions can do so promptly.

If you are requesting a repeat prescription early (more than 2 weeks before it is due) tell us why. This will help the doctor can issue it for you without delay. You can order your prescription in the following ways:

  • By using your NHS App
  • By registering for Patient Access and using the repeat prescription ordering service
  • In person: Please return the tear off slip from your previous prescription. You should tick the boxes for the required medications. Please put in the repeat prescription box in the entrance lobby.
  • By post: Please return the tear off slip from your previous prescription. Or write your name, date of birth and the medications needed. You can include a stamped addressed envelope for return by post if you will not be able to pick up your prescription from the surgery.

Medication Reviews

  • Burton Croft Surgery requests that you regularly have a review of the medication you are taking. We will contact you when you are due a medication review.
  • You may need blood tests before this appointment depending on the type of medication you take or as part of your long term condition review.
  • It is very important that you attend these appointments, as it keeps you safe whilst taking medication.
  • All new patients are required to make an appointment with the practice Pharmacist for a medication review before we are able to prescribe any previous repeat prescriptions.

How to raise a query about your medication

  • Complete an econsultation
  • Telephone the surgery on 01132744777

Returning unwanted or out of date medication

We ask that our patients do not hang on to medications if they are no longer needed and to please drop them in to a local pharmacy for safe disposal.

If you have any queries regarding medication you may have at home, please do not hesitate to get in touch and we will help.


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