Non-urgent advice: Covid booster programme
From 20 September onwards, the NHS in Leeds will be starting to deliver vaccine boosters. This is to help top up the protection for those most at risk as we approachthe winter months. In line with the recommendations of the JCVI, these will beoffered to the following people who are at greatest risk:
• those living in residential care homes for older adults
• frontline health and social care workers
• all adults aged 50 years or over
• all those aged 16 to 49 years with underlying health conditions that put them
at higher risk of severe COVID-19 and adult carers
• adult household contacts of immunosuppressed individuals
If you are eligible for a booster, you will be contacted by the NHS when it is yourturn, either by your GP practice or the NHS National Booking Service. We will beworking through groups in the same order as the first part of the vaccinationprogramme, starting with care home residents and staff, frontline health and careworkers and people aged 80 and over. It will also need to be at least six months since your second dose, so some people will not be contacted until the New Year. Please do not contact the practice for an appointment, we will be in touch when it is your turn to have your booster.
National shortage of blood collection tubes
The NHS is currently experiencing a significant stock shortage of blood testing tubes. This is a national problem due to an international shortage triggered by suppliers and a shortage of raw materials.
For Patients needing a blood test please ring reception and we will place you on the waiting list which will be triaged daily by one of our Nurses. Our Nurses will be in touch to then book you in where appropriate. We apologise in advance for the delay this may cause however we will try our best to accommodate patients where practically possible.
Non-urgent advice: Appointments System Update
Due to unprecedented demand combined with staff absence and the commitment of staff resource to COVID clinics, we have taken the decision to suspend the ASK my GP service.
To make an appointment please call us on 0113 274 4777. Please note all appointments are Telephone Appointments as the first point of contact, however you may be asked by the GP to been seen for a face to face consultation.
We have a limited number of appointments that release every day, if we are full, you may be asked to call back on a different day. We are experiencing very high levels of demand at the moment so please bear this in mind when considering making an appointment. For urgent problems we have a Duty GP that will deal with your problem if it is medically urgent.
We also have a limited number of extended access appointments on evenings and weekends and some advanced telephone booking appointments with our GPs through the week. Please ask the Receptionist about our availability for these appointments.
For any general queries you are able to email through to the reception team at [email protected] Please note we will not be taking appointment requests via email, only over the phone.
Non-urgent advice: Obtaining Test results
If you require recent or historic test results, you are able to view these online via the online patient access portal. If you would like to be set up for this please email [email protected] and make sure to include 1 example of photographic ID.
If you wish to ring us for test results, we ask that you only ring us between 4pm- 5pm in order to reduce call wait times through the day.
Non-urgent advice: Covid-19 Vaccinations at the Surgery
As of 1st June, Burton Croft Surgery will no longer be getting any more supply of the Covid-19 Vaccine. This means that any patients who recently attended our Surgery for their first dose will have to book their second dose through the NHS booking system to be booked in at a local vaccination site.
You can book in via the link below or alternatively call 119 for the NHS booking service.
Non-urgent advice: NHS Vaccination Centre Drop In’ Appointments
We have been informed that a Drop-in Centres are now available in Leeds for the Covid-19 Vaccine. ANYONE over the age of 18 is able to drop-in for 1st or 2nd COVID-19 vaccinations. There is no appointment needed, you just turn up in within the times stated below.
There are currently two walk-in vaccine sites available:
• Bilal Centre, Conway Road, Harehills LS8 3RD – open every Wednesday, 10am to 4pm.
• Infinity Centre, Conway Road, Harehills LS8 3RD – open every Friday 2pm to 6pm. (Appointments are not necessary at these sites)
Non-urgent advice: Obtaining proof of your Covid-19 Vaccinations
From 17 May 2021, people in England who have been fully vaccinated against COVID-19 can demonstrate their vaccination status for international travel. A full course is currently two doses of any approved vaccine. Vaccine status will be available from:
the NHS App which you can download from app stores
the NHS website
119 – by requesting a paper letter
You will need to register to use the online services, if you have not already. It may take more than a week for your identity to be checked and verified.
If you cannot access the online services, and you have had both doses of the vaccine, you can request a paper letter from the NHS by calling 119. Only call 119 if you are due to travel outside the UK in the near future and have had your second dose more than 5 working days ago. It may take up to 7 working days for the letter to arrive.
This practice is not able to provide you with a letter that shows your COVID-19 vaccination status. Please do not contact the practice about your COVID-19 vaccination status unless you have been advised to by the 119 service.
When you’re planning your travel, you should check the latest information on demonstrating your COVID-19 status when travelling abroad on the gov.uk website. Make sure there is enough time to get proof of your COVID-19 vaccination status before you are due to travel.
Non-urgent advice: Advanced Nurse Practitioners
Please note when requesting a call back from the surgery this may be with one of our Advanced Nurse Practitioners (ANP’s).
ANP’s are highly skilled qualified practitioners who can deal with most general practice related problems
Out of Hours and Emergencies
111 is the NHS non-emergency number. It’s fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals. They will ask you a series of questions to assess your symptoms and immediately direct you to the best medical care for you.
NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.
We also offer weekday late and weekend appointments at our neighbouring ‘HUB’ practice which is at Ireland Wood Surgery. These appointments cannot yet be booked online, but can be booked by speaking to reception.
Online services allow you to:
- book, check or cancel appointments with a GP, nurse or other healthcare professional
- order repeat prescriptions
- see parts of your health record, including information about medicines, vaccinations and test results
- see communications between your GP surgery and other services, such as hospitals
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