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Welcome to Burton Croft Surgery

Serving patients in the heart of Headingley

Non-urgent advice:

Appointments will be assessed according to clinical need.

Urgent cases will receive same-day appointments. For routine matters, we will schedule appointments within a clinically appropriate timeframe. Our reception team will direct you to the most appropriate clinical appointment, this may mean you are offered an appointment with another Health Care Professional. Further details can be found on our appointment information page.

For all non-urgent problems, we encourage you to use our E-consultation service (below). This service will be available 8am-5.30pm Monday to Friday for registered patients only.

You can use this for admin requests such as referral updates and prescription requests. We must stress this is for non urgent issues only.

Please click on the appropriate tabs below for further information.

Latest Surgery News 

DNAs (Did not Attend)

In the Month of November there were 172 wasted appointments where patients did not attend appointments.  If you are unable to attend your appointment, please cancel via text (your appointment reminder has a link) or online access. This ensures your appointment can be used by someone else in need.

Call Volumes

Our receptionists are working tireless within the practice answering calls.  

Last year between January to the end of October there were 16036 incoming calls answered by the team.

This year between the same time period, there were 17642 incoming calls answered by the team.

A way of avoiding the call queues is to use online services( NHS app and Patient Access) or our E-consultation services for non urgent requests.

Just a Selection of our Patient Reviews:

Reception staff (Henry) was extremely helpful and responsive to what was for me a very difficult situation. Dr Enyioma was so understanding and respectful, providing support that was so much needed at the time. The level of professionalism and kindness in her approach really made a difference. Thank you for being there. Much appreciated!

Excellent service.
Had seen a pharmacist earlier in the day and was advised to seek medical advice if things got worse – which it did. Called the surgery at 17:30 and was advised a GP would call me back when he got back from home visits. He called within 5 minutes and asked me to come to the surgery as soon as I could. Straight in, examined and prescription in hand all within 30 minutes of my original call. Top marks to efficient reception staff and Dr Jonathan Smith – thank you so much – it really is appreciated.

This is a terrific surgery. Of course it’s not perfect and there are delays (but hey! illnesses don’t always fit into neat 10 min appointments – who knew?). They are attentive and kind, at all points from the receptionist to nurses and Drs.
Comparing notes with some of my colleagues who live in other parts of Leeds, this surgery is 5 gold stars and has been over the 30 years I’ve been a patient there.

Recently I have needed access to my GP more than ever before. My experience at this surgery has been brilliant. Even at this challenging and very busy time they have been efficient and responsive with a same day call back system. Thank you.