Non-urgent advice:
Appointments will be assessed according to clinical need.
Urgent cases will receive same-day appointments. For routine matters, we will schedule appointments within a clinically appropriate timeframe. Our reception team will direct you to the most appropriate clinical appointment, this may mean you are offered an appointment with another Health Care Professional. Further details can be found on our appointment information page.
For all non-urgent problems, we encourage you to use our E-consultation service (below). This service will be available 8am-5.30pm Monday to Friday for registered patients only.
You can use this for admin requests such as referral updates and prescription requests. We must stress this is for non urgent issues only.
Please click on the appropriate tabs below for further information.
Latest Surgery News
DNAs (Did not Attend)
In the Month of November there were 172 wasted appointments where patients did not attend appointments. If you are unable to attend your appointment, please cancel via text (your appointment reminder has a link) or online access. This ensures your appointment can be used by someone else in need.
Call Volumes
Our receptionists are working tireless within the practice answering calls.
Last year between January to the end of October there were 16036 incoming calls answered by the team.
This year between the same time period, there were 17642 incoming calls answered by the team.
A way of avoiding the call queues is to use online services( NHS app and Patient Access) or our E-consultation services for non urgent requests.
There is worldwide shortage of a number of the ADHD medications. The Trust is currently devising a position statement which will soon be available on our website. We ask you for your patience and that you check the website where there will be full instructions (click image)
Walk Safe
Click on the picture to get information on the walk safe App. Feel safe walking
